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Best Western Palm Hotel, London
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Key details
About the Hotel
64-76 Hendon Way,
London,
United Kingdom,
NW2 2NL,
Greater London
Best Western Palm Hotel is situated in Golders Green, a historic planned community featuring Arts and Crafts-style homes. Its strategic locale on the busy A41 dual carriageway caters primarily to business guests. The hotel comprises a row of interlinked terrace houses with traditional white-washed exteriors and red roofs. Its facilities and accessible transport connections make it a suitable choice for both business and leisure travelers.
Location
Best Western Palm Hotel is conveniently located one and a half miles from the London exit of the M1 motorway, making it easily accessible for travelers. The hotel provides a free shuttle bus service to Golders Green Underground station, enhancing its connectivity to central London. Guests can also find local attractions, including Brent Cross Shopping Centre, within minutes via public transportation.
Rooms
Each room features air conditioning, premium bedding, and an en suite bathroom equipped with a luxury walk-in shower. Amenities include a spacious work desk, complimentary high-speed internet access, and a wall-mounted Freeview LCD TV. Guests can also enjoy a tea and coffee maker in their room, along with free wired internet access. The rooms are elegantly decorated in natural colors with walnut furniture, contributing to a comfortable atmosphere.
Eat & Drink
The on-site restaurant serves a full English and continental breakfast for an additional fee, with a set menu and à la carte options available throughout the day. A modern lobby bar offers drinks and snacks around the clock, providing guests with a casual dining option. Guests can enjoy the option of private events, including weddings and anniversaries in the hotel’s facilities.
Leisure & Business
The hotel offers a fitness center with cardio machines and free weights for leisure activities. Business amenities include a 24-hour front desk, complimentary high-speed internet access in public areas, and a meeting room suitable for various events. The hotel also has ample on-site parking, which is complimentary to guests arriving by car.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Bathrooms
The bathroom was spotlessly clean, providing a refreshing and comfortable experience during our stay.view full review
Spacious Rooms
The initial room offered was impressively spacious, allowing us to feel relaxed and at home throughout our visit.view full review
Functional Amenities
The self-catering options made it simple to prepare meals, enhancing our overall convenience during the stay.view full review
Decent Breakfast
The breakfast selection was satisfying, providing just the right amount of fuel for a day exploring the city.view full review
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Currency exchange
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Services
Room service
Laundry
Wedding services
Bell staff/Porter
Dining
Restaurant
Bar/ Lounge area
Business
Meeting room
Children
Cots
Room features
Free Wi-Fi in rooms
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
64-76 Hendon Way,
London,
United Kingdom,
NW2 2NL,
Greater London
Map view
street view
64-76 Hendon Way,
London,
United Kingdom,
NW2 2NL,
Greater London
City landmarks
Hampstead Lane Jcn of East Heath Road
Hampstead Heath
2.5
km
Cricklewood
2.0
km
Golders Green
1.5
km
Museum
Madame Tussauds London
5.7
km
Mosque
The Regent's Park
4.9
km
Oxford Street
Oxford Street
6.8
km
Zoo
ZSL London Zoo
4.6
km
Church
Hampstead Garden Suburb
2.6
km
Museum
Fenton House
2.3
km
Museum
Kenwood House
2.7
km
Hampstead Synagogue
1.8
km
Great Central House
Marylebone
6.2
km
Golders Green Synagogue
620 m
Hampstead
2.5
km
Gallery
Camden Arts Centre
2.0
km
Burgh House New End Square New End Square
Burgh House and Hampstead Museum
2.1
km
Church
Church of St Luke
890 m
Park
Golders Hill Park
1.5
km
Garden
The Pergola and Hill Garden
1.5
km
Abram Games
610 m
All Saints
640 m
Cricklewood Broadway
1.1
km
Zoo
Golders Hill Park Zoo
1.1
km
Living Waters Baptist Church
750 m
Synagogue
Ohel David Eastern Synagogue
1.3
km
Bob Braham
970 m
West Hampstead
2.6
km
St Agnes RC Church
1.3
km
Golders Green Hippodrome
1.3
km
Nearby
Childs Hill Baptist Church
410 m
Restaurants
Golden Wok
1.0
km
83 Cricklewood Lane
Ginger Polish Restaurant
1.0
km
174 Cricklewood Lane
Giacomo's
740 m
428 Finchley Road NW2 2HY
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
helpful staff
nice dining
unpleasant view
noisy location
6.8/10
Nice
Rooms
7.1
Location
6.3
Service
8.6
Dining
6.3
Guest reviews
6.8/10
based on 10 reviews
0.0
0.0/10based on 1382 reviews
Bill
United Kingdom,
February
2024
6.2/10
The hotel's location was not the best, situated on a busy dual carriageway about a mile from the nearest pub. The rooms were noisy, with clear sounds of people walking and talking above, and my room turned out to be a family room at the rear of the hotel. The dining experience was nice but lacked consistent warmth. However, the service from the staff, who were so friendly and accommodating, was the only highlight of my stay.
Rooms
5.0
The rooms were noisy, and I could hear people walking and talking above. My room was situated at the rear of the hotel and turned out to be a family room.
Service
9.0
The staff were so friendly and went the extra mile to address any issues we had. Their kindness when my child was unwell was truly appreciated.
Location
5.0
The location was not ideal, being on a busy dual carriageway, although it was close enough to Wembley Stadium and easy to reach London by cab.
Dining
7.0
The dining experience was pleasant, but the food wasn't kept hot enough under lamps. There are more affordable breakfast options nearby that provide better value for money.
Facilities
6.0
The hotel's facilities were satisfactory overall, providing a decent stay but lacking exceptional features.
George
United States,
January
2024
7.0/10
The hotel was comfortable and lovely, with well-furnished rooms and friendly staff. The party noise above the lobby was disturbing for us, but overall, it was a good stay with enjoyable breakfast and helpful services. The location was convenient, though cleanliness could be improved. The dining experience was pricey and unsatisfactory, but the hotel offered good facilities.
Rooms
9.0
The room was clean, comfortable, and well-furnished with a large desk, TV, kettle, and mini fridge.
Service
8.0
The staff were very helpful and friendly, offering a shuttle service and assisting with taxi arrangements.
Location
7.0
The location was convenient with a 15-minute walk to the train station, making it easy to reach central London.
Dining
5.0
The dining experience was disappointing and expensive, with unappetizing cooked breakfast options.
Facilities
7.0
The hotel offered a shuttle bus service, reasonable taxi firm, and warm ambiance, though the television issue was not promptly resolved.
Daniel
United Kingdom,
December
2023
7.6/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, and I enjoyed the breakfast despite a minor issue with the television. The staff was extremely helpful and friendly. However, the noise from a party above the lobby affected my sleep quality. Overall, I would recommend this hotel to friends and family.
Rooms
8.0
The rooms were clean and comfortable, with a lovely clean bathroom.
Service
9.0
The staff were very helpful and friendly, always ready to assist with queries.
Location
7.0
The hotel is located near a busy road, which was a bit challenging to reach, but the staff and room cleanliness were excellent.
Dining
7.0
The breakfast was enjoyable, but there was an issue with the pricing being a bit high compared to nearby cafes.
Facilities
7.0
The hotel offers a shuttle bus service and a reasonable taxi firm, but could benefit from a quieter environment in the lobby area.
David
United Kingdom,
November
2023
7.8/10
I had a great stay at the hotel. The rooms were clean and comfortable, and I enjoyed the breakfast despite a small issue with the television. The service was exceptional, with the staff going out of their way to help me. The location was a bit far from central London but convenient for shopping trips. The dining experience was satisfactory, although I found the food a bit overpriced. The facilities were top-notch with a variety of amenities available.
Rooms
9.0
The rooms were excellent in size, well-presented, and had all the necessary facilities like a comfy bed, tea and coffee, fridge, safe, and a cool mobile phone for exploring. The only downside was the TV not working on the first day.
Service
9.0
The staff was incredibly helpful and provided detailed information about transportation in London. They were the highlight of my stay.
Location
7.0
The hotel was a bit far from central London, but it was near Golders Green tube station, making travel convenient. The busy road outside was a bit noisy, though.
Dining
6.0
The dining options were adequate for breakfast but a bit overpriced. I opted to eat out for dinner due to the cost.
Facilities
8.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Josh
United States,
October
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were too hot, and my view was overlooking garbage bins, which was unexpected for a place labeled as a 'luxury pick'. However, the staff was very helpful and went the extra mile in preparing our room early. The location was a bit out of the way and not very well-kept, with noisy neighbors at the back of the hotel. The dining experience was pleasant, with a nice variety of options offered.
Rooms
5.0
The rooms were also too hot, which made my stay very uncomfortable.
Service
8.0
The staff was really helpful and friendly.
Location
5.0
The location was a little out of the way and untidy, with noisy neighbors playing music nearby.
Dining
7.0
The dining was very nice with a nice variety of options available.
Facilities
6.0
The facilities were adequate without any standout features.
helpful staff
unpleasant view
Tom
United Kingdom,
October
2023
7.2/10
I had a mixed experience at the hotel. The rooms were clean and very nice, but the noise from a party above the lobby kept me up all night. The facilities in the room were great, though, with a comfy bed and cool mobile phone device. I had a decent night's sleep despite the initial disturbance.
Rooms
7.0
The rooms were clean and very nice, but the noise from a party above the lobby affected my stay.
Service
8.0
The staff did apologize for the noise issue, but they couldn't change our room. However, they were friendly and helpful despite being busy with a big wedding party.
Location
5.0
The hotel's location was not the best, being on a dual carriageway and quite far from Central London. It was isolated with limited nearby dining options.
Dining
7.0
The dining experience was good overall, although the buffet was a bit expensive. I found a nearby cafe that offered a more affordable breakfast option.
Facilities
9.0
The facilities in the room were great, including a fridge, safe, Sky TV, and a mobile phone device. The room was comfortable and clean.
Paul
United Kingdom,
September
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The room, although in the older part of the hotel, was clean and decent but overlooked the car park which was actually a relief from the noisy traffic in the front. The service was friendly and accommodating, making our stay enjoyable. The location, on the outskirts of London, was convenient for us, though the noise from the hall door was bothersome. The dining experience offered a good choice of quality food but the small bar fell short of expectations. The facilities were satisfactory overall.
Rooms
7.0
The room was in the older part of the hotel but clean and alright.
Service
8.0
The staff was friendly and eager to meet our needs, ensuring a lovely stay.
Location
6.0
The hotel's location on the outskirts was convenient for us, in a residential area but bothered by noise.
Dining
7.0
The dining experience offered a good choice of quality food, but the small bar was not up to usual standards.
Facilities
7.0
The facilities were satisfactory overall.
Mike
United States,
June
2023
7.4/10
Upon arrival, our room wasn't ready, and we had to wait in the car park as check-in was delayed. The rooms were nice but quite small, making navigation difficult around the bed. The service was exceptional, with quick issue resolution and a helpful staff that extended my checkout time without extra charges. The location was convenient for our needs, close to transport options. The dining options were a bit limited and expensive, but the food quality was good. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms were nice but very small, making it challenging to move around the bed.
Service
9.0
The service was perfect, with efficient issue resolution and friendly, helpful staff.
Location
8.0
The location was very good in terms of transport options and convenience for our needs.
Dining
7.0
The dining experience was nice, but adding breakfast was expensive and limited nearby options.
Facilities
7.0
The facilities were adequate for our stay, but nothing extraordinary.
convenient location
small rooms
Andrew
United States,
June
2023
6.2/10
My stay at the hotel was a mixed experience. The location was convenient, close to Golders Green tube station and easy to find off the M1. The staff, especially Simona, were very helpful and friendly. However, the room overlooking the car park was a good choice to avoid the noisy urban freeway at the front. The cleanliness of the room left much to be desired, and the dining options were not worth the additional cost. Despite some drawbacks, the value for money was reasonable considering the location.
Rooms
6.0
The room I stayed in, overlooking the car park, was a good decision to avoid the noisy street. However, it was also quite filthy and unclean.
Service
9.0
The staff, especially Simona, were beyond compare - friendly, efficient, and professional.
Location
7.0
The hotel's location is convenient, close to Golders Green tube station, and easily accessible from the M1. However, the surrounding areas like Golders or Cricklewood were not as appealing for a walk.
Dining
5.0
The dining experience was not worth the additional cost, with limited options for a high price tag.
Facilities
5.0
The hotel offered everything needed but not at the expected value for money.
Ray
United States,
May
2023
8.0/10
My stay at the hotel was fantastic! The rooms were quiet, spacious, and comfortable, and the staff were incredibly friendly and helpful. With free parking and a reasonable price of only £60 for the night, it's hard to find anything to complain about.
Rooms
9.0
I stayed in a really nice room towards the back of the hotel, which was very quiet. The beds were comfortable and the room was spacious.
Service
9.0
The staff at the hotel were the saving grace of my stay. They were so friendly, accommodating, and professional, making sure I felt welcome and comfortable.
Location
8.0
The location of the hotel was perfect for me, just a short 10-minute drive from the hospital and conveniently close to the motorway. There were also buses directly across the road for easy transportation.
Dining
7.0
The dining experience was a bit disappointing, with some food being kept warm under heaters, affecting the quality. However, the bar staff were friendly and the food choices were good.
Facilities
7.0
The facilities at the hotel were adequate, with some areas needing improvement in terms of maintaining the quality of the dining experience.
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