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Best Western Palm Hotel London, London

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From101US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

64-76 Hendon Way, London, United Kingdom, NW2 2NL

Best Western Palm Hotel is situated in Golders Green, a well-planned community known for its Arts and Crafts-style homes. The hotel comprises interlinked terrace houses that reflect the architectural style of the area. Conveniently located near major transport links, it serves as a preferred choice for business travelers. The setting along a busy dual-carriageway makes it easily accessible for those arriving by car.

Location

Best Western Palm Hotel is located just 1.5 miles south of the London exit of the M1 motorway, making it a convenient stop for travelers. A free shuttle bus service operates between the hotel and Golders Green Underground station. Villa-like architecture and proximity to key London attractions such as Brent Cross Shopping Centre and ZSL London Zoo enhance its appeal.

Rooms

The hotel features 101 air-conditioned rooms designed with natural colors and walnut furniture. Each room includes premium bedding, an en suite bathroom with a luxury walk-in shower, and complimentary toiletries. Guests have access to free wired internet, LCD TVs, and tea and coffee facilities. Spacious work desks and safety boxes are also provided in all guest rooms.

Eat & Drink

The on-site restaurant serves a full English and continental breakfast each morning for a fee. During the day, guests can select from a set menu or a la carte options. The modern lobby bar offers drinks and snacks around the clock. Additional dining experiences are available nearby due to the hotel's central location.

Leisure & Business

Guests can take advantage of a fitness center equipped with cardio machines and free weights. The hotel includes a spacious guest lounge with ample seating and large flat-screen TVs. Business travelers will find a meeting room and 24-hour reception services, along with complimentary high-speed internet access in public areas.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
City view
Heating
Air conditioning
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King Room
Max:
2 persons
24 m² 
Bed options:
1 Double bed
City view
Heating
Air conditioning
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Standard Room
Max:
3 persons
28 m² 
Bed options:
3 Single beds
City view
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Center
London 5.2 mi
Airports
London Heathrow (LHR) 18.9 mi
London City (LCY) 22.6 mi
Train
Marylebone Station 3.4 mi
Metro stations
Brent Cross Tube 1.0 mi
Bus
Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Elevator
  • Currency exchange

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Wedding services
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting room

Children

  • Cribs

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

64-76 Hendon Way, London, United Kingdom, NW2 2NL
Map view
street view
64-76 Hendon Way, London, United Kingdom, NW2 2NL
Nearby
Childs Hill Baptist Church
1400 ft
Restaurants
Golden Wok
3400 ft
83 Cricklewood Lane
Ginger Polish Restaurant
3500 ft
174 Cricklewood Lane
Giacomo's
2500 ft
428 Finchley Road NW2 2HY

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
helpful staff
nice dining
unpleasant view
noisy location
6.8/10
Nice
Rooms
7.1
Location
6.3
Service
8.6
Dining
6.3
Guest reviews
6.8/10
based on 10 review
0.0
0.0/10based on 1382 review
Bill
United Kingdom, February  2024
6.2/10

The hotel's location was not the best, situated on a busy dual carriageway about a mile from the nearest pub. The rooms were noisy, with clear sounds of people walking and talking above, and my room turned out to be a family room at the rear of the hotel. The dining experience was nice but lacked consistent warmth. However, the service from the staff, who were so friendly and accommodating, was the only highlight of my stay.

Rooms
5.0
The rooms were noisy, and I could hear people walking and talking above. My room was situated at the rear of the hotel and turned out to be a family room.
Service
9.0
The staff were so friendly and went the extra mile to address any issues we had. Their kindness when my child was unwell was truly appreciated.
Location
5.0
The location was not ideal, being on a busy dual carriageway, although it was close enough to Wembley Stadium and easy to reach London by cab.
Dining
7.0
The dining experience was pleasant, but the food wasn't kept hot enough under lamps. There are more affordable breakfast options nearby that provide better value for money.
Facilities
6.0
The hotel's facilities were satisfactory overall, providing a decent stay but lacking exceptional features.
George
United States of America, January  2024
7.0/10

The hotel was comfortable and lovely, with well-furnished rooms and friendly staff. The party noise above the lobby was disturbing for us, but overall, it was a good stay with enjoyable breakfast and helpful services. The location was convenient, though cleanliness could be improved. The dining experience was pricey and unsatisfactory, but the hotel offered good facilities.

Rooms
9.0
The room was clean, comfortable, and well-furnished with a large desk, TV, kettle, and mini fridge.
Service
8.0
The staff were very helpful and friendly, offering a shuttle service and assisting with taxi arrangements.
Location
7.0
The location was convenient with a 15-minute walk to the train station, making it easy to reach central London.
Dining
5.0
The dining experience was disappointing and expensive, with unappetizing cooked breakfast options.
Facilities
7.0
The hotel offered a shuttle bus service, reasonable taxi firm, and warm ambiance, though the television issue was not promptly resolved.
Daniel
United Kingdom, December  2023
7.6/10

I had a pleasant stay at this hotel. The rooms were clean and comfortable, and I enjoyed the breakfast despite a minor issue with the television. The staff was extremely helpful and friendly. However, the noise from a party above the lobby affected my sleep quality. Overall, I would recommend this hotel to friends and family.

Rooms
8.0
The rooms were clean and comfortable, with a lovely clean bathroom.
Service
9.0
The staff were very helpful and friendly, always ready to assist with queries.
Location
7.0
The hotel is located near a busy road, which was a bit challenging to reach, but the staff and room cleanliness were excellent.
Dining
7.0
The breakfast was enjoyable, but there was an issue with the pricing being a bit high compared to nearby cafes.
Facilities
7.0
The hotel offers a shuttle bus service and a reasonable taxi firm, but could benefit from a quieter environment in the lobby area.
David
United Kingdom, November  2023
7.8/10

I had a great stay at the hotel. The rooms were clean and comfortable, and I enjoyed the breakfast despite a small issue with the television. The service was exceptional, with the staff going out of their way to help me. The location was a bit far from central London but convenient for shopping trips. The dining experience was satisfactory, although I found the food a bit overpriced. The facilities were top-notch with a variety of amenities available.

Rooms
9.0
The rooms were excellent in size, well-presented, and had all the necessary facilities like a comfy bed, tea and coffee, fridge, safe, and a cool mobile phone for exploring. The only downside was the TV not working on the first day.
Service
9.0
The staff was incredibly helpful and provided detailed information about transportation in London. They were the highlight of my stay.
Location
7.0
The hotel was a bit far from central London, but it was near Golders Green tube station, making travel convenient. The busy road outside was a bit noisy, though.
Dining
6.0
The dining options were adequate for breakfast but a bit overpriced. I opted to eat out for dinner due to the cost.
Facilities
8.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Josh
United States of America, October  2023
6.0/10

My stay at the hotel had its ups and downs. The rooms were too hot, and my view was overlooking garbage bins, which was unexpected for a place labeled as a 'luxury pick'. However, the staff was very helpful and went the extra mile in preparing our room early. The location was a bit out of the way and not very well-kept, with noisy neighbors at the back of the hotel. The dining experience was pleasant, with a nice variety of options offered.

Rooms
5.0
The rooms were also too hot, which made my stay very uncomfortable.
Service
8.0
The staff was really helpful and friendly.
Location
5.0
The location was a little out of the way and untidy, with noisy neighbors playing music nearby.
Dining
7.0
The dining was very nice with a nice variety of options available.
Facilities
6.0
The facilities were adequate without any standout features.
helpful staff
unpleasant view
Tom
United Kingdom, October  2023
7.2/10

I had a mixed experience at the hotel. The rooms were clean and very nice, but the noise from a party above the lobby kept me up all night. The facilities in the room were great, though, with a comfy bed and cool mobile phone device. I had a decent night's sleep despite the initial disturbance.

Rooms
7.0
The rooms were clean and very nice, but the noise from a party above the lobby affected my stay.
Service
8.0
The staff did apologize for the noise issue, but they couldn't change our room. However, they were friendly and helpful despite being busy with a big wedding party.
Location
5.0
The hotel's location was not the best, being on a dual carriageway and quite far from Central London. It was isolated with limited nearby dining options.
Dining
7.0
The dining experience was good overall, although the buffet was a bit expensive. I found a nearby cafe that offered a more affordable breakfast option.
Facilities
9.0
The facilities in the room were great, including a fridge, safe, Sky TV, and a mobile phone device. The room was comfortable and clean.
Paul
United Kingdom, September  2023
7.0/10

My stay at the hotel was a mix of positives and negatives. The room, although in the older part of the hotel, was clean and decent but overlooked the car park which was actually a relief from the noisy traffic in the front. The service was friendly and accommodating, making our stay enjoyable. The location, on the outskirts of London, was convenient for us, though the noise from the hall door was bothersome. The dining experience offered a good choice of quality food but the small bar fell short of expectations. The facilities were satisfactory overall.

Rooms
7.0
The room was in the older part of the hotel but clean and alright.
Service
8.0
The staff was friendly and eager to meet our needs, ensuring a lovely stay.
Location
6.0
The hotel's location on the outskirts was convenient for us, in a residential area but bothered by noise.
Dining
7.0
The dining experience offered a good choice of quality food, but the small bar was not up to usual standards.
Facilities
7.0
The facilities were satisfactory overall.
Mike
United States of America, June  2023
7.4/10

Upon arrival, our room wasn't ready, and we had to wait in the car park as check-in was delayed. The rooms were nice but quite small, making navigation difficult around the bed. The service was exceptional, with quick issue resolution and a helpful staff that extended my checkout time without extra charges. The location was convenient for our needs, close to transport options. The dining options were a bit limited and expensive, but the food quality was good. Overall, a decent stay with some room for improvement.

Rooms
6.0
The rooms were nice but very small, making it challenging to move around the bed.
Service
9.0
The service was perfect, with efficient issue resolution and friendly, helpful staff.
Location
8.0
The location was very good in terms of transport options and convenience for our needs.
Dining
7.0
The dining experience was nice, but adding breakfast was expensive and limited nearby options.
Facilities
7.0
The facilities were adequate for our stay, but nothing extraordinary.
convenient location
small rooms
Andrew
United States of America, June  2023
6.2/10

My stay at the hotel was a mixed experience. The location was convenient, close to Golders Green tube station and easy to find off the M1. The staff, especially Simona, were very helpful and friendly. However, the room overlooking the car park was a good choice to avoid the noisy urban freeway at the front. The cleanliness of the room left much to be desired, and the dining options were not worth the additional cost. Despite some drawbacks, the value for money was reasonable considering the location.

Rooms
6.0
The room I stayed in, overlooking the car park, was a good decision to avoid the noisy street. However, it was also quite filthy and unclean.
Service
9.0
The staff, especially Simona, were beyond compare - friendly, efficient, and professional.
Location
7.0
The hotel's location is convenient, close to Golders Green tube station, and easily accessible from the M1. However, the surrounding areas like Golders or Cricklewood were not as appealing for a walk.
Dining
5.0
The dining experience was not worth the additional cost, with limited options for a high price tag.
Facilities
5.0
The hotel offered everything needed but not at the expected value for money.
Ray
United States of America, May  2023
8.0/10

My stay at the hotel was fantastic! The rooms were quiet, spacious, and comfortable, and the staff were incredibly friendly and helpful. With free parking and a reasonable price of only £60 for the night, it's hard to find anything to complain about.

Rooms
9.0
I stayed in a really nice room towards the back of the hotel, which was very quiet. The beds were comfortable and the room was spacious.
Service
9.0
The staff at the hotel were the saving grace of my stay. They were so friendly, accommodating, and professional, making sure I felt welcome and comfortable.
Location
8.0
The location of the hotel was perfect for me, just a short 10-minute drive from the hospital and conveniently close to the motorway. There were also buses directly across the road for easy transportation.
Dining
7.0
The dining experience was a bit disappointing, with some food being kept warm under heaters, affecting the quality. However, the bar staff were friendly and the food choices were good.
Facilities
7.0
The facilities at the hotel were adequate, with some areas needing improvement in terms of maintaining the quality of the dining experience.
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Rooms and Guests2 Guest, 1 Room